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BILLING COORDINATOR in Olympia, WA at Capital Medical Center

Date Posted: 6/26/2018

Job Snapshot

  • Employee Type:
  • Location:
    Olympia, WA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


• Serve as primary point of contact for all revenue cycle processes and follow up requests related to charge posting, accounts receivable, payment and patient account activities, for both hospital clinics and PMDS.
• Provide training, feedback and assistance to hospital clinic staff relating to pre-visit revenue cycle impacting processes, including demographic and insurance entry/information, patient TOS payment collection, eligibility verification, authorizations and provider credentialing.
• Oversee and perform bank/payment reconciliation/balance processes, as well as any clinic deposit and cash reconciliation processes.
• Periodically review clinic charge posting activities for compliance and adherence to accepted practices and documented processes, as well as assist in posting hospital clinic charges where responsibility is designated.
• Review/respond to/resolve claim scrubs, front-end denials, back-end denials, and appeals where responsibility is designated, including providing training, feedback, and assistance to hospital clinics in preventing the recurrence of problematic claims.
• Provide PMDS and hospital clinics with requested feedback, respond to general inquiries, process paper-based requests, assist with/locate missing EOBs, post patient payments, assist with patient billing phone calls, and reconcile patient bad addresses/returned mail.
• Assist with insurance/patient refunds processing and reconciliation between accounting and PMDS, including reviewing refunds lists, obtaining check numbers for refund checks processed, and assisting in the overall unapplied credits process.
• Oversee and monitor 3rd party payer/provider/department enrollment processes and ensure timely communication of changes/updates to hospital clinics, PMDS and other impacted parties.
• Collaborate with PMDS and other RCCH hospitals/corporate departments to disseminate best demonstrated practices.
• Ensure compliance with all relevant regulations, standards, and laws.
• Work on special projects, as needed.

Job Requirements

1. Maintains regular and predictable attendance.
2. Performs other essential duties as assigned.
• High-school diploma or higher.
• 3-5 years of medical billing experience in a hospital-based environment.
• Technical proficiency with computers, Microsoft Office, and medical software systems (PM/EHR).
• Ability to create and follow written procedures.
• Excellent written and verbal communication skills.
• Self-starter with strong organizational skills.
• CPC Coursework or CPC Certification a plus.
Normal hours are 8 a.m. – 5 p.m., Monday-Friday. However, schedules may vary in accordance with business necessity. Normal office working conditions.
RegionalCare considers a consistently positive, cooperative, self-motivated, courteous and professional attitude to be an essential function of every position. While different positions have different primary areas of responsibility, everyone needs to work as a team and we expect all employees to roll up their sleeves and pitch in as necessary to get the job done.
Employees must be able to relate to other people beyond giving and receiving instructions: (a) can get along with co-workers or peers without exhibiting behavioral extremes, (b) perform work activities requiring negotiating, instructing, supervising, persuading or speaking with others; and (c) respond appropriately to constructive feedback from a supervisor.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g., emergencies, changes in workload, rush jobs or technological developments) dictate.


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